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If I can't check the junk mail score

The Check Junk Mail Score feature requires an Internet connection.

Here are some things to try:

Make sure that your Internet connection is working.

Choose Direct Mail > Preferences..., click e3 Delivery Service, and click Try Again.

Quit and restart Direct Mail.

Related Topics

Purchasing Direct Mail

Making sure your message isn't junk mail

Upgrading to Direct Mail Pro