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 Administration > Support Center > View/Reply

{summary}
 Customer Details
 Customer Name  {user_name}
 Customer Email  {user_email}
 Identifier  {identifier}
 Environment  {environment}
 Customer IP  {remote_address}
 Product  {product_name}
 Request Details
 Assigned  {assign_to}
 Type  {type}
 Current Status  {current_status}
 Priority  {priority}
 Posted  {request_added}
 Last Updated  {date_modified}
Edit Ticket | Delete Ticket {links_separator} Close Ticket
{errors_list}
  Change status: 
  Assign To: 
  Select Category:   Title:
 Attached Files:   {attached_files}
        


Internal Message
Initial Request
Status {status}
Posted by {posted_by}
Assign to {message_assign_to}
Posted {date_added}
{viewed_by} Viewed {date_viewed}
Attachments {attachments_files}
{message_text}

Edit Message


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